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Customer Experience Course Sydney. 40+ hours of direct learning. Contact us on info@cxtraining.com.au 0404 266174 to discuss your training needs now.

April 2021 Customer Experience Management Fundamentals Course
April 2021 Customer Experience Management Fundamentals Course from cxskills.com.au

Customer experience strategy and design. Working in customer experience requires you to act as an enthusiastic agent of change within an organization. 1 session, 8 hours total.

April 2021 Customer Experience Management Fundamentals Course

Understanding buyer behaviour and client value. Customer experience is the new battleground for gaining a competitive advantage. For customer executives in your organisation, this course covers every aspect of cx transformation. User experience (ux) design is the process of enhancing customer satisfaction and loyalty by improving the usability, function and interaction between the customer and the product.